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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alex “AB” Bakker

Alex “AB” Bakker

November 11, 2024

5  out of  5
rating by Alex “AB” Bakker
"Js got signed up for the insurance w the help of Amy Caturano and 10/10 service I was able to get plenty of good deals and she is friendly, positive, and was able to answer any questions I had"
We responded:
"Alex, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Mason"
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Eva Arakawa

November 3, 2024

5  out of  5
rating by Eva Arakawa
"My husband and I have done business with State Farm nearly 40 years now. Through that journey, we’ve gone through two agents who have retired, and now we’re with Mason! Amy has been doing a phenomenal job making the transition an effortless one. We look forward to doing business with Mason for many years to come!"
We responded:
"Eva, thank you for such an amazing review! We’re thrilled to hear that you’ve had such a positive experience with the entire team. It’s wonderful to know that we’ve been able to meet your needs and provide you with the level of service you deserve. We appreciate your loyalty and look forward to continuing to support you and your family with all your insurance needs. - Mason "
Profile photo of Angie Scott Mudd

Angie Scott Mudd

October 4, 2024

5  out of  5
rating by Angie Scott Mudd
"Amy was so helpful! She was wonderful to work with. She was down to earth, friendly and made the process simple. Thank you Amy! It's been a pleasure!"
We responded:
"Angie, thank you for giving us the opportunity to earn your business! My team and I will always be here for you and your insurance needs! - Mason"
Profile photo of Jessica Ashworth

Jessica Ashworth

August 30, 2024

5  out of  5
rating by Jessica Ashworth
"Jennifer is thorough, informative and genuine with her willingness to secure great rates to cover my family in ways we may need it most!"
We responded:
"Thank you for the great review, Jessica! We’re delighted to hear that Jennifer provided thorough, informative, and genuine service. Your satisfaction with her service is important to us! - Mason"
Profile photo of Amy Caturano

Amy Caturano

August 28, 2024

5  out of  5
rating by Amy Caturano
"Mason’s team made moving my policies to this office seamless and stress-free. I can rest knowing my home and my vehicles are now properly insured, both with more coverage than I had before, and agents who take the time to go over my coverages with me."
We responded:
"Amy, thank you for taking the time to share this feedback from your recent experience with our agency! I'm glad to hear that our team was able to assist you in a helpful and professional manner. - Mason "
Profile photo of Christopher Collier

Christopher Collier

August 23, 2024

5  out of  5
rating by Christopher Collier
"The staff and service at the Mason Denton-State Farm Insurance Agency go far beyond measure and accseed all expectations. The wonderful attitudes and comfortable atmosphere truly shows family values and community welcome. I drive many miles out of my way, while passing several other agents to use their office. Special thanks to Mason, Amy, and staff for being the best ever! God Bless!"
We responded:
"Thank you for your kind words, Christopher! We’re so glad you felt supported by our team. It’s our pleasure to help with your insurance needs, and we’re here whenever you need us! - Mason"
Profile photo of Taylor Reed

Taylor Reed

July 11, 2024

5  out of  5
rating by Taylor Reed
"Jennifer made switching our insurance over so incredibly easy! She was very prompt on responses and questions."
We responded:
"Taylor, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Mason"
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Slick Daddy

July 11, 2024

5  out of  5
rating by Slick Daddy
"Great deal on policy’s and good old fashion agent customer service. Someone where I can walk into and speak with. Ask for Amy or Jennifer very professional."
We responded:
"Hello, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day. - Mason"
Profile photo of Ruth Nelson

Ruth Nelson

June 28, 2024

5  out of  5
rating by Ruth Nelson
"Jenifer was amazing."
We responded:
"Ruth, I know we will continue to give you the best experiences possible! Thank you for sharing. - Mason"
Profile photo of Ellis Ousley

Ellis Ousley

May 10, 2024

5  out of  5
rating by Ellis Ousley
"Jennifer was absolutely amazing. Helpful through the entire process! Would recommend to anyone!"
We responded:
"I am so happy to hear about your great experience with us, and Jennifer in particular. She is the best! Thank you for taking the time to share. We appreciate you! - Mason"
Profile photo of Corinne Byrne

Corinne Byrne

May 7, 2024

5  out of  5
rating by Corinne Byrne
"Jenn at State Farm was super helpful and we did everything over text! It was really easy and not time consuming at all. Highly recommend"
We responded:
"Corinne, I'm grateful to have such a wonderful team that cares for our customers as if they're family! Thank you for sharing. - Mason"
Profile photo of Kolbie Baird

Kolbie Baird

May 6, 2024

5  out of  5
rating by Kolbie Baird
"My experience working with Carlos was fantastic, the whole experience felt like more than a sales pitch and felt like I was talking to someone who genuinely cares and I couldn’t ask for a better experience."
We responded:
"Kolbie, thank you for the opportunity to earn your business. We hope to serve you for a lifetime as we appreciate you! - Mason"
Profile photo of Ethan Patterson

Ethan Patterson

May 1, 2024

5  out of  5
rating by Ethan Patterson
"I have nothing but good things to say about this team! I was in dire need of coverage to keep my job, Mason and his team had me on a good plan in less than two weeks. Mason, as well as Cain and Jennifer, have my thanks for the quick, in depth service."
We responded:
"Ethan, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Mason"
Profile photo of Tiffany Lee

Tiffany Lee

May 1, 2024

5  out of  5
rating by Tiffany Lee
"Love them always helpful and answers any questions I have. Totally recommend them...."
We responded:
"Tiffany, thank you so much for choosing our agency, we're so happy to have you with us. - Mason"
Profile photo of Cassie Ford

Cassie Ford

April 29, 2024

5  out of  5
rating by Cassie Ford
"Jennifer is the best! She is explains everything! One of the best insurance companies I have ever worked with!! I highly recommended them!"
We responded:
"Cassie, thank you for your recommendation and for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Mason "
Profile photo of Hyeonu Lee

Hyeonu Lee

April 28, 2024

5  out of  5
rating by Hyeonu Lee
"Title: Stellar Support from a Trusted Friend Working with Carlos at my insurance company was a game-changer. Their expertise, patience, and genuine care made navigating insurance a breeze. With their help, I feel confident and secure in my coverage. I highly recommend Carlos flowers to anyone in need of insurance assistance."
We responded:
"Hyeonu, thank you for the kind review about Carlos! I’m super happy that you were satisfied with the service we provided. I appreciate your business and for allowing us to protect your important things. Please don’t hesitate to reach out! - Mason "
Profile photo of Shannon O'Neal

Shannon O'Neal

April 26, 2024

5  out of  5
rating by Shannon O'Neal
"Carlos was very helpful and friendly! Would definitely recommend speaking with him!"
We responded:
"Shannon, thank you for your recommendation and feedback! I'm glad to hear that you found Carlos to be friendly, and extremely helpful. We strive to provide excellent customer service. - Mason "
Profile photo of Gage Kinsey

Gage Kinsey

April 26, 2024

5  out of  5
rating by Gage Kinsey
"Excellent service!"
We responded:
"Gage, your kind feedback is very much appreciated! Thank you! - Mason "
Profile photo of D'mitri Brenzo

D'mitri Brenzo

April 26, 2024

5  out of  5
rating by D'mitri Brenzo
"Carlos was awesome! He helped me get a quote for auto and was patient while explaining some coverage details I had questions about. I’d definitely recommend him to anyone needing help finding new insurance."
We responded:
"D'mitri, I'm so glad that you are happy with our service and that Carlos took great care of you. Thank you for your recommendation! - Mason "
Profile photo of Jess

Jess

April 26, 2024

5  out of  5
rating by Jess
"Wow, 🙌🏼 My Family Recently switched to Mason Denton State Farm Insurance, From the First time I interacted with the agents I’ve encountered nothing but abundance of Friendliness, Truth, and cost affordable plans. From Auto, Home, and even Life insurance they’ve got you coverage. That’s affordable and easy to understand. KFB and Allstate was all I’ve ever had and they robbed us and lied. Family is what Mason Denton office stands for. We are So honored to be a part of there State Farm office. Ever agent we have spoken to has been very friendly honey and explained everything to a T! “ I give the Mason Denton office of State Farm in Paducah Kentucky and the Agents that work there A “💯% satisfactory! “⭐️⭐️⭐️⭐️⭐️“ Mason Denton State Farm Insurance Completely, Over exceeded My Family and I expectations! * Save money and know You or your Family is in Great Hands. Weather that be for Auto, Life, or Home Insurance. “⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️“ The Baker Family 2024."
We responded:
"Thank you for the 5-star review, Jessica! We strive to provide you with the customer care that you deserve and go the extra mile to do so! It is always our pleasure to be able to assist you with any of your insurance questions or needs! - Mason "
Profile photo of Rusty Rednour

Rusty Rednour

April 25, 2024

5  out of  5
rating by Rusty Rednour
"Great office staff and very friendly"
We responded:
"Rusty, my team and I will always be here for you! Thank you for giving us the opportunity to serve you each day! - Mason "
Profile photo of For For All

For For All

April 25, 2024

5  out of  5
rating by For For All
"Very professional feels like he’s my best friend and I’ve never even met him"
We responded:
"Hello, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Mason "
Profile photo of Rita Prunes

Rita Prunes

April 23, 2024

5  out of  5
rating by Rita Prunes
"Ms Jennifer was amazing wonderful to talk to you very informative and I love it I love State farm Thank you and I'll give her a 10 out of 10 I know we're supposed to be five but I'll give her a 10 she's amazing"
We responded:
"Rita, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for you each day. - Mason "
Profile photo of Kassy Horstman

Kassy Horstman

April 19, 2024

5  out of  5
rating by Kassy Horstman
"Recently switched to Mason Denton State Farm & received Jennifer Shafer as our agent. She has been nothing be wonderful from responding quickly & answering all my questions to letting me pop in for a discussion on my policy with no prior appointment. Her and Mason both sat down with us to review a new auto add we were doing and explained everything in detail for us to understand. You most definitely get a personal touch when using them for agents, not just another number. Cherry on top Jennifer is the sweetest soul!"
We responded:
"Thank you so much for the kind review and words, Kassy. Jennifer is amazing and we our lucky to have her. I am so glad to that she was able to help you with your insurance and answer all of your questions! We are always here to help in any way that we can! We look forward to earning your business for a long time to come. Thank you again for trusting us with your insurance needs! - Mason"
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Sylvia Curtiss

April 5, 2024

5  out of  5
rating by Sylvia Curtiss
"Always extremely helpful and nice"
We responded:
"Sylvia, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Mason"