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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mckell Davis

Mckell Davis

January 13, 2025

5  out of  5
rating by Mckell Davis
"Mason is seriously the best, he is extremely professional and helpful. He stays on top of the claim and his communication is 10/10. I would definitely choose Mason, you won’t be sorry!"
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Carolynn Fritz

January 7, 2025

5  out of  5
rating by Carolynn Fritz
"Willow was extremely helpful and polite when I needed help changing my policies!"
We responded:
"Welcome to Kentucky AND to MTD State Farm! We are so glad to serve you and glad we could save you money at the same time!"
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Arlet Jiménez Morales

December 13, 2024

5  out of  5
rating by Arlet Jiménez Morales
"Quiero expresar mi agradecimiento a Amy por el excelente servicio que nos brindó a mí y a mi esposo al ayudarnos a mejorar nuestra póliza de seguro con State Farm. Desde el primer momento, mostró una actitud amable, profesional y atenta. Se tomó el tiempo de explicarnos cada detalle de nuestras opciones y respondió a todas nuestras preguntas de manera clara y paciente. Gracias a su conocimiento y dedicación, logramos encontrar una póliza que no solo se ajusta mejor a nuestras necesidades, sino que también nos brinda mayor tranquilidad. Su compromiso con brindar un servicio de calidad es evidente, y realmente se nota que se preocupa por sus clientes. Recomendaría sus servicios sin dudarlo a cualquier persona que busque asesoramiento sobre seguros. ¡Gracias por hacer este proceso tan fácil y agradable para nosotros!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service and with Amy!"
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Penny Burke

December 11, 2024

5  out of  5
rating by Penny Burke
"Amy with State Farm is friendly and always been there to help me anytime, she has always been very helpful they are a good company"
We responded:
"What kind words about Amy! She does everything she can to take care of our customers! We appreciate you Penny!"
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mohamed ashhat

December 3, 2024

5  out of  5
rating by mohamed ashhat
"Amy was so helpful! She was wonderful to work with. friendly and made the process simple. Thank you Amy! It's been a pleasure"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Marcos Chavarria

December 2, 2024

5  out of  5
rating by Marcos Chavarria
"Amy was such a sweet lady willing to help me out. She answered every question I had and helped me even with a language barrier."
We responded:
"We appreciate your positive feedback! Amy is the best! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Alex “AB” Bakker

November 11, 2024

5  out of  5
rating by Alex “AB” Bakker
"Js got signed up for the insurance w the help of Amy Caturano and 10/10 service I was able to get plenty of good deals and she is friendly, positive, and was able to answer any questions I had"
We responded:
"Alex, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Mason"
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Eva Arakawa

November 3, 2024

5  out of  5
rating by Eva Arakawa
"My husband and I have done business with State Farm nearly 40 years now. Through that journey, we’ve gone through two agents who have retired, and now we’re with Mason! Amy has been doing a phenomenal job making the transition an effortless one. We look forward to doing business with Mason for many years to come!"
We responded:
"Eva, thank you for such an amazing review! We’re thrilled to hear that you’ve had such a positive experience with the entire team. It’s wonderful to know that we’ve been able to meet your needs and provide you with the level of service you deserve. We appreciate your loyalty and look forward to continuing to support you and your family with all your insurance needs. - Mason "
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Angie Scott Mudd

October 4, 2024

5  out of  5
rating by Angie Scott Mudd
"Amy was so helpful! She was wonderful to work with. She was down to earth, friendly and made the process simple. Thank you Amy! It's been a pleasure!"
We responded:
"Angie, thank you for giving us the opportunity to earn your business! My team and I will always be here for you and your insurance needs! - Mason"
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Jessica Ashworth

August 30, 2024

5  out of  5
rating by Jessica Ashworth
"Jennifer is thorough, informative and genuine with her willingness to secure great rates to cover my family in ways we may need it most!"
We responded:
"Thank you for the great review, Jessica! We’re delighted to hear that Jennifer provided thorough, informative, and genuine service. Your satisfaction with her service is important to us! - Mason"
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Amy Caturano

August 28, 2024

5  out of  5
rating by Amy Caturano
"Mason’s team made moving my policies to this office seamless and stress-free. I can rest knowing my home and my vehicles are now properly insured, both with more coverage than I had before, and agents who take the time to go over my coverages with me."
We responded:
"Amy, thank you for taking the time to share this feedback from your recent experience with our agency! I'm glad to hear that our team was able to assist you in a helpful and professional manner. - Mason "
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Christopher Collier

August 23, 2024

5  out of  5
rating by Christopher Collier
"The staff and service at the Mason Denton-State Farm Insurance Agency go far beyond measure and accseed all expectations. The wonderful attitudes and comfortable atmosphere truly shows family values and community welcome. I drive many miles out of my way, while passing several other agents to use their office. Special thanks to Mason, Amy, and staff for being the best ever! God Bless!"
We responded:
"Thank you for your kind words, Christopher! We’re so glad you felt supported by our team. It’s our pleasure to help with your insurance needs, and we’re here whenever you need us! - Mason"
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Taylor Reed

July 11, 2024

5  out of  5
rating by Taylor Reed
"Jennifer made switching our insurance over so incredibly easy! She was very prompt on responses and questions."
We responded:
"Taylor, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Mason"
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Slick Daddy

July 11, 2024

5  out of  5
rating by Slick Daddy
"Great deal on policy’s and good old fashion agent customer service. Someone where I can walk into and speak with. Ask for Amy or Jennifer very professional."
We responded:
"Hello, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day. - Mason"
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Ruth Nelson

June 28, 2024

5  out of  5
rating by Ruth Nelson
"Jenifer was amazing."
We responded:
"Ruth, I know we will continue to give you the best experiences possible! Thank you for sharing. - Mason"
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Ellis Ousley

May 10, 2024

5  out of  5
rating by Ellis Ousley
"Jennifer was absolutely amazing. Helpful through the entire process! Would recommend to anyone!"
We responded:
"I am so happy to hear about your great experience with us, and Jennifer in particular. She is the best! Thank you for taking the time to share. We appreciate you! - Mason"
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Corinne Byrne

May 7, 2024

5  out of  5
rating by Corinne Byrne
"Jenn at State Farm was super helpful and we did everything over text! It was really easy and not time consuming at all. Highly recommend"
We responded:
"Corinne, I'm grateful to have such a wonderful team that cares for our customers as if they're family! Thank you for sharing. - Mason"
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Kolbie Baird

May 6, 2024

5  out of  5
rating by Kolbie Baird
"My experience working with Carlos was fantastic, the whole experience felt like more than a sales pitch and felt like I was talking to someone who genuinely cares and I couldn’t ask for a better experience."
We responded:
"Kolbie, thank you for the opportunity to earn your business. We hope to serve you for a lifetime as we appreciate you! - Mason"
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Ethan Patterson

May 1, 2024

5  out of  5
rating by Ethan Patterson
"I have nothing but good things to say about this team! I was in dire need of coverage to keep my job, Mason and his team had me on a good plan in less than two weeks. Mason, as well as Cain and Jennifer, have my thanks for the quick, in depth service."
We responded:
"Ethan, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Mason"
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Tiffany Lee

May 1, 2024

5  out of  5
rating by Tiffany Lee
"Love them always helpful and answers any questions I have. Totally recommend them...."
We responded:
"Tiffany, thank you so much for choosing our agency, we're so happy to have you with us. - Mason"
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Cassie Ford

April 29, 2024

5  out of  5
rating by Cassie Ford
"Jennifer is the best! She is explains everything! One of the best insurance companies I have ever worked with!! I highly recommended them!"
We responded:
"Cassie, thank you for your recommendation and for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Mason "
Profile photo of Hyeonu Lee

Hyeonu Lee

April 28, 2024

5  out of  5
rating by Hyeonu Lee
"Title: Stellar Support from a Trusted Friend Working with Carlos at my insurance company was a game-changer. Their expertise, patience, and genuine care made navigating insurance a breeze. With their help, I feel confident and secure in my coverage. I highly recommend Carlos flowers to anyone in need of insurance assistance."
We responded:
"Hyeonu, thank you for the kind review about Carlos! I’m super happy that you were satisfied with the service we provided. I appreciate your business and for allowing us to protect your important things. Please don’t hesitate to reach out! - Mason "
Profile photo of Shannon O'Neal

Shannon O'Neal

April 26, 2024

5  out of  5
rating by Shannon O'Neal
"Carlos was very helpful and friendly! Would definitely recommend speaking with him!"
We responded:
"Shannon, thank you for your recommendation and feedback! I'm glad to hear that you found Carlos to be friendly, and extremely helpful. We strive to provide excellent customer service. - Mason "
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Gage Kinsey

April 26, 2024

5  out of  5
rating by Gage Kinsey
"Excellent service!"
We responded:
"Gage, your kind feedback is very much appreciated! Thank you! - Mason "
Profile photo of D'mitri Brenzo

D'mitri Brenzo

April 26, 2024

5  out of  5
rating by D'mitri Brenzo
"Carlos was awesome! He helped me get a quote for auto and was patient while explaining some coverage details I had questions about. I’d definitely recommend him to anyone needing help finding new insurance."
We responded:
"D'mitri, I'm so glad that you are happy with our service and that Carlos took great care of you. Thank you for your recommendation! - Mason "